Privacy Policy
At Cinch Clinic, your privacy is our priority. We are committed to protecting your personal information and ensuring that your experience with us is safe, secure, and transparent. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make an enquiry, or use our services.
1. Information We Collect
We may collect personal information that you provide to us directly, including:
- Your name, email address, phone number, and other contact details
- Information related to your appointment bookings or enquiries
- Health-related details you choose to share with us for treatment purposes
- Payment information (processed securely through our trusted providers)
We may also collect non-personal information automatically, such as your IP address, browser type, and website activity, to improve user experience and website performance.
2. How We Use Your Information
Your personal data is used only for legitimate business purposes, including:
- Managing bookings, consultations, and treatment plans
- Communicating with you about appointments, offers, and updates
- Improving our services and customer experience
- Meeting legal or regulatory obligations
We do not sell, rent, or trade your personal data to any third parties.
3. Data Storage & Security
We implement strong technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely, and access is restricted to authorized personnel only.
4. Sharing of Information
We may share limited personal data with trusted service providers — such as payment processors, booking platforms, or email communication tools — solely to support our business operations. All third parties are required to maintain the confidentiality and security of your data.
5. Your Rights
You have the right to:
- Access and request a copy of the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a data protection authority if you believe your rights have been infringed
6. Cookies
Our website may use cookies to enhance your browsing experience and analyze site performance. You can modify your browser settings to decline cookies, though this may affect certain site functions.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at: